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Tag: Amazon


Mobile Commerce, Mobile Marketing

Latest on TikTok Transforming into a Shopping Platform

June 23, 2023

Via: EcommerceBytes

Two reports in recent days show how social media app TikTok is working to capitalize on users’ propensity to shop products featured in its short-form videos. TechCrunch said TikTok confirmed a report in the Financial Times that it is testing […]


Platforms

Amazon gives sellers access to Hexa’s AR, 3D tech tools

June 6, 2023

Via: Retail Dive

The collaboration with Hexa marks Amazon’s continued experimentation with augmented reality. With Hexa’s technology, Amazon sellers can also create high-definition marketing materials, such as packshots and lifestyle images, from their 3D images, Hexa Chief Technology Officer Jonathan Clark said in […]


Platforms, Technology

Amazon advertising bucks Q1 digital slowdown with help from automation

April 28, 2023

Via: Marketing Dive

Amazon’s ad sales remained resilient in Q1 despite an uncertain economic environment that has led marketers to tap the brakes on spending. Like many in the tech world, the company took care to highlight the benefits of automation in improving […]


Platforms, Technology

How Amazon Prime Created a Bad Customer Experience for Everyone Else

March 28, 2023

Via: CMSWire

Picture this … it’s late at night, and you can’t sleep. You pick up your phone, maybe browse a few apps but get bored quickly. You see the Amazon app begging you to step into that magical wonderland of limitless […]


Shipping & Fulfillment

Amazon pulls back from UPS as it builds out logistics empire

March 6, 2023

Via: Retail Dive

UPS plans to further reduce its business with top customer Amazon in 2023, even as both companies face obstacles that could complicate their mutually agreed cutback. Amazon is shifting away from UPS and other carriers as it works to build […]


News

Amazon to close 8 of its Go stores

March 6, 2023

Via: Retail Dive

Amazon’s decision to close several of its Go stores comes just weeks after it opened a location in Puyallup, Washington, that follows its larger suburban-focused format. The retailer also opened a number of locations last year in Southern California. As […]


News

Amazon joins India’s experimental open-source e-commerce network

February 24, 2023

Via: Retail Dive

With Amazon’s disruption of U.S. retail arguably ebbing, emerging e-commerce markets like India’s may be especially enticing. It may seem surprising that Amazon would join an effort that aims to even the playing field in India’s still developing e-commerce landscape, […]


Shipping & Fulfillment

Will Amazon Deliver Third-Party Seller Packages by Drone?

December 26, 2022

Via: EcommerceBytes

Six months after Amazon said it would begin drone deliveries in two American towns by the end of the year, it’s a reality. Local news media are reporting that delivery by drone began just days before Christmas. Amazon spokesperson Paul […]


Shipping & Fulfillment

Bermuda Triangle at Amazon Fulfillment Centers?

November 29, 2022

Via: EcommerceBytes

Amazon is obsessed with inventory turnover, which is how fast products ship out after they’re stocked on fulfillment center shelves. So it’s baffling when sellers report inventory they ship to FBA warehouses go missing. Compounding matters, many say they’re unable […]


News

Amazon CEO Andy Jassy’s comments on unions run afoul of labor laws, federal agency says

October 28, 2022

Via: Retail Dive

The charges outlined in the NLRB complaint cite statements Jassy made during interviews with CNBC and Bloomberg. In an April interview with CNBC, he said that if employees were represented by a union they would be less empowered in the […]


Shipping & Fulfillment

TikTok may be on the path to in-house logistics, notes Axios report

October 14, 2022

Via: Logistics Management

As the father of two teenage daughters, I can tell you first-hand that when I think of the (very) ubiquitous social media app, TikTok, logistics is far from top of mind. But that may now be changing, it seems. The […]


Shipping & Fulfillment

Amazon Announces Faster Payouts, Discounted Shipping, and More

September 15, 2022

Via: EcommerceBytes

If yesterday’s news from Amazon’s seller conference seemed all about brands, regular sellers got some good news on day-two of Amazon Accelerate – including faster payouts and free access to multichannel shipping software from a service that previously cost $450/month. […]


Shipping & Fulfillment

Amazon announces first peak season fee for its fulfillment services

August 17, 2022

Via: Retail Dive

For businesses selling on Amazon, using the company’s fulfillment services instead of other carriers will no longer shield them from added peak season shipping costs. As Amazon noted in its announcement, the fee is similar to the surcharges or price […]


Shipping & Fulfillment

Amazon cancels, delays wave of warehouse plans as e-commerce demand cools

July 1, 2022

Via: Retail Dive

After nearly doubling its operations capacity over the past two years to keep up with a pandemic-fueled demand surge, Amazon is pumping the brakes on its expansion plans. CFO Brian Olsavsky said in April that the company built more fulfillment […]


News

The Customer Experience Secret Amazon Doesn’t Want You to Know About

April 15, 2022

Via: CMSWire

Last year I needed an extravagant sports jacket for an event I was attending. The jacket needed to be gold. At any rate I decided to do what any logical consumer would do — search for “gold sports jacket” on […]


Shipping & Fulfillment

USPS Keeps Amazon Packages Moving after Tornado

March 8, 2022

Via: EcommerceBytes

The US Postal Service said it jumped into action after a tornado destroyed an Amazon facility in Illinois and killed six workers inside in December. The night of the tornado, a USPS accounts director reached out to Amazon, and the […]


Shipping & Fulfillment

Amazon Offers Sellers New Discounts on Shipping

February 21, 2022

Via: EcommerceBytes

Amazon is offering new discounts on shipping for sellers who purchase shipping labels through its Buy Shipping program. The company announced the program today (Monday), and sellers are attempting to learn more about when the new discount applies. Amazon wrote, […]


Advertising & Marketing, Technology

How Amazon SageMaker Studio Assists Marketers With Machine Learning

February 11, 2022

Via: CMSWire

Marketers are always challenged to raise their machine learning knowledge but have few options to do so without being overwhelmed by programming code. Amazon recognized this need, seeing the popularity of low-code and no-code platforms. Late last year, Amazon introduced […]


Shipping & Fulfillment

Amazon Warns Sellers to Shape Up about Shipments

January 18, 2022

Via: EcommerceBytes

Amazon warned sellers enrolled in its FBA program not to send canceled or deleted shipments to its fulfillment centers. Not only might it reject such shipments, but it warned, “Your ability to send us additional shipments may also be suspended.” […]


Shipping & Fulfillment

UPS Expert Discusses Holiday Supply Chain Challenges

December 13, 2021

Via: EcommerceBytes

UPS Principal Scientist Ranganath Nuggehalli discussed holiday supply chain challenges in a new interview released by INFORMS. He also discusses what the shipping carrier is doing to anticipate and respond to the challenges. Nuggehalli said UPS processes about 20 million […]