March 18, 2024
Via: Retail DiveA great experience can’t rely on self-checkout lanes or staffed registers alone. The changes Target is making to its self-checkout policy reflect the interlocking roles technology and people play in customer satisfaction. About two in five shoppers prefer self-checkout, and […]
March 1, 2024
Via: EcommerceByteseBay buyers and sellers raised nearly $162 million in 2023 for nonprofits around the world through the eBay for Charity program. That’s nearly flat from 2022 when the program helped raise $163 million – which had been a 12% increase […]
February 27, 2024
Via: Social Media TodayThe fallout from TikTok’s failure to reach a new licensing agreement with Universal Music continues, with Universal now pushing to have all tracks on which its artists have even contributed pulled from the app. As reported by BBC, after TikTok […]
February 26, 2024
Via: CMSWireRobotic Process Automation (RPA) is a technology with the potential to redefine the way businesses interact with their customers, shaping the future of customer interactions. At its core, RPA provides unparalleled efficiency and accuracy, automating routine tasks to free up […]
February 21, 2024
Via: Social Media TodayEvery time this comes up it seems like a misinterpretation of web usage data, but money, and pressure from influential publishers, still clearly has a strong hold on political policy. This week, Indonesian President Joko Widodo has announced that he […]
February 20, 2024
Via: Social Media TodayEU officials are wasting no time enacting their new powers under the Digital Services Act (DSA), with the European Commission announcing a new investigation into whether TikTok is currently in violation of DSA rules in relation to the protection of […]
February 19, 2024
Via: Practical EcommerceThis time last year, eBay was hiring to bolster its Web3 team to support its NFT marketplace in the UK called KnownOrigin, according to CoinDesk. One year later, KnownOrigin employees were part of eBay’s mass layoffs that saw a 9% […]
February 16, 2024
Via: Payments DiveThe changes to Menlo Park, California-based Meta’s pricing come after Apple updated its mobile app store guidelines in Oct. 2022. Cupertino, California-based Apple gave Meta over a year to comply with the rule change, according to a recent report from […]
February 14, 2024
Via: Social Media TodayTikTok is preparing for the next wave of elections across Europe, with a new commitment to staffing local language election centers for each of the 27 individual EU member states, which will include dedicated, vetted local voting info in the […]
February 12, 2024
Via: Social Media TodayYouTube has announced that it will be holding its third annual “YouTube Device Partner Summit” in Seoul, South Korea on April 23rd and 24th, where it’ll showcase its latest developments in maximizing viewer engagement, across various surfaces. The event will […]
February 7, 2024
Via: CMSWireIt’s a weird time for Big Tech. Technology companies are setting revenue and profitability records yet conducting deep rounds of layoffs as they try to figure out computing’s next act. AI and mixed reality have plenty of promise, but they’re […]
February 5, 2024
Via: Social Media TodaySnap Inc. has announced a new round of layoffs, with the company set to cull 10% of its global workforce as it continues to rationalize costs, and re-focus the business. As reported by CNBC, Snap will cut around 500 roles […]
January 30, 2024
Via: Marketing DiveApple’s Vision Pro mixed-reality headset hasn’t yet arrived, but brands are already strategizing ways to plug into the hype. The long-anticipated Vision Pro headset became available for pre-order earlier this month and is expected to arrive on Feb. 2. For […]
January 11, 2024
Via: Marketing DiveNow in its fourth year, the Disney Tech & Data Showcase helps set the tone for what advertisers can expect from the media giant in advance of its upfront presentation later this year. This week’s presentation, made at the Consumer […]
January 5, 2024
Via: Marketing DiveAmazon has snapped up a media veteran with established know-how in designing an ad business for the streaming age. Helfand played an important role in building out Hulu’s offerings, later translating that experience to other corners of Disney’s empire like […]
January 2, 2024
Via: EcommerceBytesThe eBay for Business podcast hosted one of the company’s Growth Advisors in its January 2nd New Years episode to discuss how he helps sellers grow their business. Some of the advice he shared with the podcast hosts was for […]
December 26, 2023
Via: CMSWireThis year has brought about many changes and challenges for ecommerce. This collection of CMSWire’s top articles takes you through the latest shifts and trends, from the rise of AI in leveling the playing field to the evolving conflicts at […]
November 21, 2023
Via: CMSWireApril Ho-Nishimura, global head of employee and customer experience at onsemi, a NASDAQ100 semiconductor powerhouse, lives and breathes CX and EX. No, she really does. Just look at her title. We’ve heard about the importance of the intersection of customer […]
November 15, 2023
Via: Business of AppsAmazon appears to be bolstering its in-app shopping partnership. In two separate news pieces emerging over the past week, the eCommerce giant has struck a deal with both Meta and Snap to feature in-app shopping capabilities. We’ll take a closer […]
October 10, 2023
Via: Retail DiveIn addition to the numerous other tech features, Walmart said it is developing virtual commerce, meaning shoppers can buy physical items within a virtual environment. The retailer has tested its capability within the online game House Flip, but it aims […]