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Category: Editorial


Editorial

Top 3 E-commerce Challenges in Q1 2022

June 22, 2022

Via: Natalie Dunn

The recent global healthcare crisis has prompted numerous businesses in the U.S. and abroad to reassess the classic business models or face their own demise. Digital technologies are now improving most industries around the world, and companies everywhere are boosting […]


Editorial

5 Ways to Improve E-commerce UX

May 20, 2022

Via: Natalie Dunn

Online stores are among the few businesses that have thrived during the COVID-19 pandemic, because people across the globe were forced to live, work and shop remotely. However, life is finally returning to normal—and so are shopping habits. While online […]


Editorial

3 Reasons Why Cloud Contact Centres Are the Next Step in Customer Success

April 25, 2022

Via: Nakisani Jacobs

At the same time that the implications of the global pandemic have created difficulties for many, they have also sparked an opportunity for growth and change.  One key area that has continued to evolve even as we return to a […]


Editorial

Trends That Are Shaping The Retail Landscape in 2022

April 20, 2022

Via: Nakisani Jacobs

Retail has been one of the most impacted sectors by the COVID-19 pandemic, alongside tourism and the events industry.  Before 2020, retailers were already grappling with the decline of brick-and-mortar stores, and the pandemic added to their woes by forcing […]


Editorial

Online Sales Are Growing, But Not Without New Challenges

April 5, 2022

Via: Natalie Dunn

According to Reuters, U.S. consumer spending on e-commerce is estimated to reach a record $1 trillion in 2022, as a result of the switch to online shopping brought on by the COVID-19 pandemic. New research by Adobe Analytics shows that […]


Editorial

E-commerce trends to consider in 2022

February 28, 2022

Via: Natalie Dunn

More than two years have passed since the beginning of the COVID-19 pandemic that disrupted the lives of people everywhere. This healthcare crisis changed not only the way people live, work, and have fun, it also altered consumer behavior, forever […]


Editorial

E-commerce sales growth slows down. What’s next?

January 6, 2022

Via: Natalie Dunn

Almost two years have passed since the beginning of the COVID-19 pandemic that reshaped life as we know it and disrupted numerous industries. Although vaccines and treatments are now widely available in most countries, new variants of the virus continue […]


Editorial

The Rise of E-commerce Sales since 2020

December 15, 2021

Via: Abby Hallett

The pandemic has caused major drops in the figures of retail shopping, predominantly due to the closure of thousands of shops, many of which have never opened again due to bankruptcy. However, this does not mean that people have started […]


Editorial

Alibaba Rivals Amazon in Europe

November 30, 2021

Via: Natalie Dunn

E-commerce retailers have been known to struggle for better positions in new markets, but Amazon is usually among the winners. The American multinational technology company is not only one of the best known retailers in the world, but it was […]


Editorial

What Sort of Changes Is the World of Ecommerce Experiencing?

October 29, 2021

Via: Neal Mitchell

It has become evident to the world that the e-commerce industry is growing exponentially. Companies, big and small, are closing down their stores and dedicating all their resources to online shopping. Some companies have decided to walk a different path […]