Category: Website design and optimization

August 28, 2023

In the digital age, the way a product or service feels to users can make or break its success. At the heart of this sensation lies user experience design, often simply referred to as UX design. What Is User Experience […]

August 2, 2023

Virtual agents are becoming increasingly important to enable companies to handle growingly complex types of queries, as well as to help agents in contact centers to deliver better CX. Virtual Agents in Contact Centers: A Brief History In the 1990s, […]

July 20, 2023

Robust search engine optimization relies on the latest technology and tools. What follows are 10 recent releases and upgrades from SEO tech providers. SEO Product Releases Ahrefs launches Web Explorer. Ahrefs’ new Web Explorer uses the platform’s own search engine, […]

July 5, 2023

Intelligent process automation (IPA) blends artificial intelligence, computer vision, cognitive automation, natural language processing and machine learning with robotic process automation to enable advanced decision-making automation. IPA excels in customer service, document processing, handling unstructured data and data-driven decision-making. When […]

May 8, 2023

Artificial intelligence is revolutionizing the way we do business, and ecommerce is no exception. From personalized shopping experiences to efficient inventory management, AI has significantly impacted the industry, providing new opportunities for growth and profitability. With the ability to analyze […]

April 27, 2023

The customer journey, ecommerce and the overall shopping experience has already been forever changed by artificial intelligence (AI) and machine learning. After all, most of us are not surprised to see personalized recommendations pop up along the digital journey. The […]

March 15, 2023

While the long-term impact of ChatGPT is hard to predict — if the past is prologue and as game-changing, unsettling and paradigm-shifting as its introduction has been — it’s likely just a step-change in the way creatives will do their […]

March 8, 2023

The United States Department of Transportation’s (DOT) Federal Motor Carrier Safety Administration (FMCSA) said this week that it has updated its Safety Measurement System (SMS) website, adding that complete SMS results are now available to enforcement users and motor carriers […]

February 24, 2023

Digital marketing leaders are looking to increase email responses from their customers and reduce unsubscribe rates, but boosting those metrics requires additional data to help personalize messaging with information on past purchase behavior inquiries and engagement. ChatGPT and AI-Based Programs […]

February 23, 2023

GoDaddy launched a new service called Payable Domains that allows small businesses to accept payments just by registering their company’s domain name. A spokesperson for the company told EcommerceBytes GoDaddy was the first company to bundle payment technology with a […]

February 6, 2023

The experiences customers have with brands involve many digital elements, including everything from websites, chatbots, mobile apps, kiosks, interactive voice response (IVR) systems, digital assistants and more. In spite of the recent focus on the customer journey, many brands fail […]

January 10, 2023

The use of influence artificial intelligence (AI) can help automate digital experiences by guiding user choices. This allows digital marketing leaders to gain a competitive advantage by using influence AI to enhance digital experiences and choice architecture to nudge customer […]

November 2, 2022

It’s Creator Week at Meta, and along with various showcase events and panels, Meta has also announced some new features for creators, including expanded monetization opportunities, and new tools to facilitate creation and selling of NFTs. First off, Instagram’s making […]

October 13, 2022

Adaptive Artificial Intelligence (AI) is able to update its own code to incorporate what it has learned from its experiences with new data. This means Adaptive AI can be used to continually improve the customer experience with each iteration of […]

September 27, 2022

On Sept. 15, Adobe announced a deal to buy the design platform Figma for $20 billion — Adobe’s largest acquisition to date. According to company officials the new asset will expand their product portfolio with Figma’s web-based, multiplayer capabilities and […]

September 21, 2022

Non-progammers across every part of a business can now create applications that enhance employee productivity and increase engagement and agility via low-code and no-code app development. And that’s not all. Low-code and no-code are also assisting brands in the process […]

August 31, 2022

Hey, remember how a few years back, Meta previewed its plans to create brain reading technology via computer chips implanted into your skull? That revelation, nestled inconspicuously at the end of its F8 conference in 2017, understandably freaked people out. […]

July 27, 2022

Meta could be facing its first real roadblocks in building towards its metaverse vision, with the FTC moving to block its acquisition of VR fitness company Within, and slowing ad revenue forcing it to increase the price of its flagship […]

July 26, 2022

Meta’s looking to provide more perspective on the coming metaverse shift via a new video series, hosted by Keke Palmer, in which Palmer explores Meta’s evolving VR worlds and opportunities. The new series, entitled ‘Are We There Yet?’, will look […]

July 1, 2022

Virtual shopping experiences are wrongly being labeled as the metaverse, according to Forrester. Although retailers and brands have launched virtual shopping on Roblox, the report says these experiences have been mislabeled because, “they do not allow consumers to travel or […]