Tag: Featured

December 12, 2019

Samsung’s first folding phone may have been fraught with a stumbled launch, reliability woes, and a nearly $2,000 price tag, but that hasn’t stopped the company from finding a million people to buy the Galaxy Fold, according to Samsung Electronic’s […]

December 11, 2019

Customer experience has become a competitive differentiator in the enterprise and it is a top line agenda item for many organizations. This is evident in the amount of customer experience technology acquisitions that took place throughout the last year. And […]

December 11, 2019

IDC predicts that revenue from the Internet of Things (IoT) is expected to surpass $1 trillion USD by 2022 with the majority of the revenue coming from industrial IoT including smart buildings, smart utilities, smart cities, smart manufacturing, smart retail […]

December 10, 2019

From purchasing a product to resolving support issues, today’s consumers want instant gratification. For support organizations, that means making it as quick and easy as possible for customers to find answers and resolve issues — whether they’re calling your support […]

December 9, 2019

Initially revealed at WWDC 2019 alongside the new Mac Pro for conventional usage at a desk, little has been heard about the version that is intended to be mounted in a rack and used as a server. However, FCC regulatory […]

December 4, 2019

Over the last few years, marketers have been reevaluating where they choose to spend their marketing media budget. They’ve also been critically assessing their relationship with external platforms, from the data provided by social media platforms purporting to represent customer […]

December 4, 2019

Microsoft is currently planning to launch two next-generation Xbox consoles for holiday 2020. Sources familiar with Microsoft’s plans tell The Verge that Microsoft is planning a second, cheaper and less powerful Xbox console, codenamed “Lockhart.” While Microsoft has revealed its […]

December 3, 2019

The advantages of creating a joined-up, integrated marketing communications (IMC) plan are well-documented and go back over twenty years. Even before the internet really took off businesses, brands and agencies were looking for ways to create consistency across content and […]

December 3, 2019

Qualcomm has officially announced its next-generation flagship processor for phones — the Snapdragon 865 — but it’ll still need a separate 5G modem to enable 5G instead of an integrated 5G modem built right into the chipset. Traditionally, that means […]

December 2, 2019

By next year, comScore expects that 50 percent of all searches will be voice searches. And of course, it won’t stop there. A decade from now, it’s not unreasonable to think that nine out of 10 searches will be via […]