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Mobile, Products

Samsung claims it has sold 1 million Galaxy Folds

December 12, 2019

Via: The Verge

Samsung’s first folding phone may have been fraught with a stumbled launch, reliability woes, and a nearly $2,000 price tag, but that hasn’t stopped the company from finding a million people to buy the Galaxy Fold, according to Samsung Electronic’s […]


Tech News

Top Customer Experience Acquisitions of 2019

December 11, 2019

Via: CMSWire

Customer experience has become a competitive differentiator in the enterprise and it is a top line agenda item for many organizations. This is evident in the amount of customer experience technology acquisitions that took place throughout the last year. And […]


Tech News

Ecommerce 2020: Enabling new business models with IoT

December 11, 2019

Via: Get Elastic

IDC predicts that revenue from the Internet of Things (IoT) is expected to surpass $1 trillion USD by 2022 with the majority of the revenue coming from industrial IoT including smart buildings, smart utilities, smart cities, smart manufacturing, smart retail […]


Tech News

Creating Seamless, Personalized Self-Service Experiences With AI

December 10, 2019

Via: CMSWire

From purchasing a product to resolving support issues, today’s consumers want instant gratification. For support organizations, that means making it as quick and easy as possible for customers to find answers and resolve issues — whether they’re calling your support […]


Computer, Products, Tech News

Apple gets FCC approval for Mac Pro tower, and rack-mount version

December 9, 2019

Via: Apple Insider

Initially revealed at WWDC 2019 alongside the new Mac Pro for conventional usage at a desk, little has been heard about the version that is intended to be mounted in a rack and used as a server. However, FCC regulatory […]


Mobile Commerce, Mobile Marketing

Why Marketers Should Focus on Optimizing Email Open Rates

December 4, 2019

Via: CMSWire

Over the last few years, marketers have been reevaluating where they choose to spend their marketing media budget. They’ve also been critically assessing their relationship with external platforms, from the data provided by social media platforms purporting to represent customer […]


Gaming, Products

Microsoft planning second next-gen Xbox that’s cheaper and less powerful

December 4, 2019

Via: The Verge

Microsoft is currently planning to launch two next-generation Xbox consoles for holiday 2020. Sources familiar with Microsoft’s plans tell The Verge that Microsoft is planning a second, cheaper and less powerful Xbox console, codenamed “Lockhart.” While Microsoft has revealed its […]


Marketing technology, Technology

5 steps to creating an integrated marketing communications campaign

December 3, 2019

Via: Smart Insights

The advantages of creating a joined-up, integrated marketing communications (IMC) plan are well-documented and go back over twenty years. Even before the internet really took off businesses, brands and agencies were looking for ways to create consistency across content and […]


Mobile, Products

Qualcomm’s new Snapdragon 865 flagship is here — without integrated 5G

December 3, 2019

Via: The Verge

Qualcomm has officially announced its next-generation flagship processor for phones — the Snapdragon 865 — but it’ll still need a separate 5G modem to enable 5G instead of an integrated 5G modem built right into the chipset. Traditionally, that means […]


Mobile Commerce, Performance management

Voice search ascending: Three areas that require your attention right now

December 2, 2019

Via: Searchenginewatch.com

By next year, comScore expects that 50 percent of all searches will be voice searches. And of course, it won’t stop there. A decade from now, it’s not unreasonable to think that nine out of 10 searches will be via […]