In the ever-evolving landscape of customer service, companies are leveraging artificial intelligence to pioneer preemptive solutions. Today, Frame AI, the AI-powered customer experience intelligence platform, unveiled some product enhancements exclusively to CMSWire.
Frame AI’s software analyzes human interactions and harnesses AI to discern the driving factors of business outcomes within customer service ticket data. In their latest move, they are introducing additional capabilities including Cost Tiers, Score Builder and HIPAA compliance.
Frame AI Unveils Enhanced Features
Let’s take a look at some of the new enhanced features Frame AI is announcing.