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Tag: customers experience


Advertising & Marketing, Technology

Why a multi-platform customer service strategy is essential in 2018

May 16, 2018

Via: Smart Insights

The aim of multi-platform customer service is to provide customers and audiences with options on how they would like to communicate with brands These platforms also deliver a seamless service experience for customers, regardless of what channel they may choose […]


Mobile Commerce

10 Ways Online Retailers Can Build Trust With Customers

September 28, 2015

Via: itCurated

It’s essential that customers feel secure when they enter their card details on your site. Here are ten ways to build trust with your customers. It takes a lot of effort to convince consumers to trust your website, but it’s […]