Chatbots have been the talk of the content marketing world recently, with many brands out there developing and testing their own.
The opportunities that chatbots offer are undeniable and chatbots can be implemented in various ways to suit a range of businesses and customer needs.
A Look at Chatbot Capabilities
A simply programmed FAQ chatbot, for example, is easy to configure using the QnA Maker from Microsoft or numerous other software development kits out there.