Mobile banking apps revolutionised how we bank today. Some 62% of consumers now conduct most of their regular banking activities on apps. But though users admit there are plenty of benefits to using banking apps, the majority remain concerned about security issues with mobile banking.
Banking app users rely on their apps daily
According to a survey of 2,000 US adults by NerdWallet, the personal finance company, 33% of respondents said they used their mobile banking apps now more than before the pandemic, highlighting the effect of lockdowns on our shifting consumer behaviours.