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Tag: customer care

Analytics & Data, Platforms, Technology

How to Sell Customers on the Benefits of AI-Powered Customer Support

October 21, 2020

Via: CMSWire

Only 10 years ago, artificial intelligence (AI) was just a lofty concept for consumers, appearing in pop culture references or fleeting news stories. Today, it pervades every corner of life, from Siri on our iPhones, to smart home security systems, […]