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How to Sell Customers on the Benefits of AI-Powered Customer Support

October 21, 2020

Via: CMSWire

Only 10 years ago, artificial intelligence (AI) was just a lofty concept for consumers, appearing in pop culture references or fleeting news stories. Today, it pervades every corner of life, from Siri on our iPhones, to smart home security systems, to the recommended products in our Amazon feed. Everywhere we look, AI has become part of our daily processes — and as we live, learn and work from home amidst the pandemic, this has only accelerated. It’s safe to say that AI is no longer just a novel concept; it’s a convenience we’ve come to expect in day-to-day life.

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