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How to succeed as a new website operations manager

Congratulations! You’ve been hired as your company’s new website operations manager, but you might be wondering what exactly your role is. While some companies use an agency relationship to fill this job, they are increasingly hiring employees in-house to assist with this vital source of content and commerce.

As a website operations manager, you are responsible for your company’s websites and WebOps (aka DevOps for websites). Tasks involve creating and editing content, installing security updates, addressing any bugs or website-related concerns, monitoring and optimizing web performance, translating content into other languages, and eliminating technical debt if you are inheriting an older website.

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