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PayPal’s new CEO promises improvements

November 2, 2023

PayPal’s new CEO, Alex Chriss, spelled out his priorities for making the digital payments company into a more profitable growth enterprise during a call with analysts on Wednesday, just weeks after taking the top post.

Chriss said he’s walking in with “eyes wide open,” during his first public remarks for the company’s third-quarter earnings report Wednesday afternoon. “There are clearly challenges to tackle.”

The new leader, who took over from long-time ex-CEO Dan Schulman in September, explained that he will redirect the company toward more profitable growth by streamlining the business and tightening cost controls.

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