image credit: Adobe Stock

Creating Customer Loyalty Through Brand Consistency and Innovation

May 12, 2023

Via: CMSWire

In this special edition of CX Decoded, recorded live at the JW Marriott in Austin, Texas this week during the CMSWire CONNECT Conference, CX Decoded hosted Karna Crawford, a distinguished marketing and digital strategy leader with a proven track record of innovation and tangible results.

Throughout this episode, Karna, former head of US marketing at the Ford Motor Company, shares her invaluable insights on customer experience and its evolving landscape. She brings a wealth of experience from working with iconic brands and leveraging data-driven insights to shape customer experiences.

Read More on CMSWire