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Amazon rolls out palm-based identity service for businesses

November 30, 2023

Amazon’s palm recognition and payment capability, introduced in late 2020, is currently in operation at hundreds of retail locations in the U.S., including Whole Foods Market and Panera Bread locations. The tech giant is also positioning Amazon One as a way to serve customers quickly in busy locations such as sports arenas and airports.

The Amazon One Enterprise launch comes at a time of increased physical and digital security concerns. Since September, facilities-related firms including Johnson Controls, Okta and Stanley Steemer have reported experiencing data breaches. As the security of physical facilities increasingly depends on technological controls, organizations must address vulnerabilities in the digital environment to ensure the security of physical premises, Info Tech Research Group said in a report earlier this year.

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