Tag: Empathy

Advertising & Marketing, Technology

The Emotional Drivers of Customer Experience

July 11, 2023

Via: CMSWire

Emotional drivers are integral to the creation of an exceptional customer experience. By building relationships with customers through positive emotional experiences, brands can improve customer loyalty and satisfaction. Understanding and leveraging these emotional drivers enable brands to create an unforgettable […]

Technology, Website design and optimization

Crank up Your Digital Experience With Influence AI

January 10, 2023

Via: CMSWire

The use of influence artificial intelligence (AI) can help automate digital experiences by guiding user choices. This allows digital marketing leaders to gain a competitive advantage by using influence AI to enhance digital experiences and choice architecture to nudge customer […]