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Artificial intelligence (AI) isn’t sci fi like you see in the movies — not yet anyway, and it probably won’t be for a long time. But because so many futuristic, cyberminded depictions are out there about AI, it’s important to remind ourselves that people — flesh and bones — are still and will always be the technology’s main drivers.
Let’s take a look at some aspects of AI in customer experience.
April 23, 2024
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