Non-progammers across every part of a business can now create applications that enhance employee productivity and increase engagement and agility via low-code and no-code app development. And that’s not all. Low-code and no-code are also assisting brands in the process of customer experience design to deliver seamless digital experiences across all of the touchpoints of the customer journey.
Let’s take a look at the ways businesses are using low-code and no-code in the CX design process.