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Tag: cx-success 19

How to Bake Customer Success into Your Operations

August 13, 2019

Via: CMSWire

When the first software-as-a-service (SaaS) solutions debuted in the late 1990s, the nature of technology businesses fundamentally changed. Before, software came with commitment. People paid dearly in time and money for on-premises systems that they could hardly imagine changing. With […]