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Category: Platforms


Platforms, Technology

EBay introduces ‘Certified by Brand’ luxury resale program

April 28, 2023

Via: Retail Dive

Over the past five years, eBay has introduced new initiatives to bolster authentication. In 2018, the e-commerce veteran expanded its authentication services to include jewelry including rings, necklaces, bracelets and other jewelry on its platform. That same year, it also […]


Platforms, Technology

Amazon advertising bucks Q1 digital slowdown with help from automation

April 28, 2023

Via: Marketing Dive

Amazon’s ad sales remained resilient in Q1 despite an uncertain economic environment that has led marketers to tap the brakes on spending. Like many in the tech world, the company took care to highlight the benefits of automation in improving […]


Platforms, Technology

Microsoft Drops Twitter from its Social Media Management Platform

April 19, 2023

Via: Social Media Today

Another blow for Twitter’s ad business, with Microsoft announcing that it will be removing Twitter from its Digital Marketing Center management element, starting next week. As first reported by Mashable, Microsoft is removing Twitter as an option from its digital […]


Platforms, Technology

Digital Experience Platforms (DXPs): What to Know

April 18, 2023

Via: CMSWire

In today’s digital-first world, delivering exceptional experiences to customers across digital channels has become a top priority for businesses. From websites and mobile apps to social media and beyond, every touchpoint along the customer journey is an opportunity to engage, […]


Platforms, Technology

eBay Helps Solve the Challenge of Offering Bulky Items in UK

April 4, 2023

Via: EcommerceBytes

It’s easy to list bulky items online, but it’s much harder to ship them once sold. eBay is trying to solve for that problem in the UK with a new feature that allows sellers to offer delivery and assembly services […]


Platforms, Technology

How Amazon Prime Created a Bad Customer Experience for Everyone Else

March 28, 2023

Via: CMSWire

Picture this … it’s late at night, and you can’t sleep. You pick up your phone, maybe browse a few apps but get bored quickly. You see the Amazon app begging you to step into that magical wonderland of limitless […]


Platforms, Shipping & Fulfillment, Technology

eBay UK Reminds Sellers about Its Fulfillment Program

March 3, 2023

Via: EcommerceBytes

eBay offers fulfillment services in some countries, and on Friday, it reminded sellers in the UK about its “eBay fulfilment by Orange Connex” solution. “eBay fulfilment by Orange Connex is a dedicated storage and logistics solution for small businesses, combining […]


Platforms, Technology

eBay Makes More Purchases Subject to Advertising Fees

February 28, 2023

Via: EcommerceBytes

eBay is making changes to its advertising program that effectively make more purchases subject to ad fees thanks to the “halo” effect. Currently, sellers pay an ad fee for a “direct” sale, which is when a buyer clicks on a […]


Platforms, Technology

eBay Mobile Metrics Out of Sync, And a Word about USPS SCAN Form

February 21, 2023

Via: EcommerceBytes

Sellers should not rely on eBay’s mobile app when checking their seller performance metrics. eBay manager Brian Burke told listeners of the eBay for Business podcast that there is a difference between the metrics value shown on the mobile app […]


Platforms, Technology

Grocers weigh the pros and cons of scan-and-go

January 25, 2023

Via: Retail Dive

When Wegmans announced last September that it would no longer allow shoppers to use their smartphone to scan and pay for items in its stores, the company sparked a firestorm on social media among customers disheartened by the loss of […]


Platforms, Technology

Social media top beneficiary as economy forces ad budgets to shift

December 22, 2022

Via: Marketing Dive

A significant number of advertisers have recently increased their social media budgets or redirected spending from other media toward social platforms, while only 15% reduced or paused spending on the channel, according to Advertiser Perceptions. The number of advertisers feeling […]


Platforms, Technology

Ecommerce Platform BigCommerce Announces Layoffs, Renewed Focus

December 16, 2022

Via: EcommerceBytes

BigCommerce is laying off workers and cutting costs as it pushes to reach breakeven by the end of 2023. The ecommerce platform will reduce its workforce by approximately 13% across employees and contractors, it announced on Thursday. BigCommerce rival Shopify […]


Platforms, Technology

GoDaddy Launches Fully Managed WordPress Stores via WooCommerce

December 6, 2022

Via: EcommerceBytes

GoDaddy launched a solution to make it easy for sellers to create a WordPress store through its Managed WooCommerce Stores solution, reducing the number of plugins required to run their shop. A spokesperson for GoDaddy said traditionally, WordPress requires entrepreneurs […]


Platforms, Technology

eBay Spends Big in 4th Quarter to Attract High-End Shoppers

November 28, 2022

Via: EcommerceBytes

eBay appears to be putting its holiday marketing budget into its handful of focus categories as it runs another sale in luxury goods to attract big spenders. After recently funding coupons to encourage shoppers in luxury watches and fine jewelry, […]


Platforms, Technology

Meta Announces Inaugural ‘Creators of Tomorrow’ Class in the US

October 31, 2022

Via: Social Media Today

As it looks to build on its creator connection initiatives, and amplify rising voices across its apps, Meta has announced the inaugural 25 members of its US ‘Creators of Tomorrow’ program, which aims to highlight new voices in various categories. […]


Platforms, Technology

Etsy to Get New Chief Technology Officer in January

October 27, 2022

Via: EcommerceBytes

Etsy’s Chief Technology Officer Mike Fisher will step down at the end of the year to spend more time with his family and pursue other interests, the company announced on Thursday. Replacing Fisher will be Rachana Kumar, currently Etsy’s Vice […]


Platforms, Technology

Etsy Monetizes Depop with Promoted Listings, aka Boosted Listings

October 19, 2022

Via: EcommerceBytes

Etsy introduced promoted listings on its Depop marketplace, which it acquired last year for $1.6 billion (primarily cash). The ads are called Boosted Listings, and sellers will pay 8% whenever any of their boosted listings sell. Etsy has to show […]


Platforms, Technology

Shopify adds collaboration tool to connect brands with content creators

August 18, 2022

Via: Marketing Dive

The creator economy has skyrocketed, estimated to be worth more than $100 billion, but some creators have difficulty establishing economic independence while maintaining authenticity. To help them gain their footing, Shopify Collabs offers a platform for them to find brands […]


Platforms, Technology

Do Your Customers Trust Your AI?

July 19, 2022

Via: CMSWire

The use of artificial intelligence (AI) is becoming more and more prevalent in our lives. Between our digital assistants, chatbots, virtual assistants, automobiles and recommendation engines across industries such as medicine, finance, insurance, manufacturing, marketing and entertainment, AI is everywhere. […]


Platforms, Technology

5 essential features to look for in an omnichannel commerce partner

July 18, 2022

Via: Payments Dive

As consumers emerge from the pandemic, their new online shopping behaviors are merging with their pre-pandemic traditional shopping habits.1 This more modernized approach combines digital and physical channels, forcing merchants to move to an omnichannel strategy or risk being left […]