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Apps & Sites, Mobile Commerce

Pinterest Shares New Insights into its Evolving Personalization and Recommendation Tools

September 20, 2023

Via: Social Media Today

Have you considered how Pinterest might fit into your digital marketing strategy? The discovery platform is steadily increasing its focus on personalized recommendations, through the use of AI, and its unique buyer intent signals, which Pinterest says has had a […]


Mobile Commerce, Mobile Marketing

TikTok Implements Self-Attributing Networks (SAN) to Improve Ad Performance Tracking

September 19, 2023

Via: Social Media Today

With recent research showing that TikTok campaign conversions are radically under-attributed, due to the limitations of last-click measurement methods, TikTok’s now working to implement new and improved ad measurement solutions, which will ensure more accurate reporting of ad campaign performance, […]


Apps & Sites, Mobile Commerce

Reddit Publishes New Guide to Key Ads Best Practices

September 19, 2023

Via: Social Media Today

Have you considered Reddit for your holiday marketing campaigns? The platform has gone through an upheaval of late, as a result of its unpopular API policy shift, and subsequent changes to its moderator rules. But even so, Reddit remains a […]


Advertising & Marketing, Technology

Customer Experience Management: Why CX Pros’ Influence Expands

September 18, 2023

Via: CMSWire

Today’s customers have endless choices and aren’t hesitant to switch brands if they’re not getting what they need. A customer’s perception of a brand is not just influenced by product quality or price — the overall customer experience, the personalization […]


Apps & Sites, Mobile Commerce

Elon Musk Says That New, Lower Priced Tiers for X Premium Are Coming to Boost Take-Up

September 18, 2023

Via: Social Media Today

X’s “X Premium” subscription program, formerly known as “Twitter Blue”, hasn’t been the solution that Elon Musk had initially hoped when he re-pitched the initiative late last year as a means to combat bots in the app, while also providing […]


News

Holiday sales predicted to rise by 3.5%: Deloitte

September 14, 2023

Via: Retail Dive

After years of increased spending on services, that behavior could cool off, while spending on durable goods remains high compared to pre-pandemic levels, Nick Handrinos, vice chair of Deloitte and U.S. retail, wholesale, and distribution and consumer products leader, said […]


Shipping & Fulfillment

Amazon Expands Ground Shipping Service to Sellers in 15 Markets

September 13, 2023

Via: EcommerceBytes

When Amazon announced a new shipping service for independent sellers on Wednesday, which it said expanded access to Amazon’s delivery network at competitive rates across the contiguous US, it sounded revolutionary. Small sellers looking for a competitor to USPS, UPS, […]


Apps & Sites, Mobile Commerce

YouTube Shares New Stats on the Growth of Retro Gaming-Themed Content

September 12, 2023

Via: Social Media Today

Retro gaming is having a moment in the sun, according to the latest stats from the YouTube Culture and Trends team, which regularly reports on emerging areas of focus among YouTube creators. And according to its latest numbers, retro gaming […]


Mobile Commerce, Mobile Marketing

New Report Looks at Evolving Consumer Expectations of Social Media Marketing

September 12, 2023

Via: Social Media Today

Sprout Social has released its latest report into the state of social media marketing, and how consumer and brands view their social media interactions, with insights into evolving expectations, content behaviors, the use of AI, and more. Sprout surveyed over […]


Advertising & Marketing, Technology

Mastering Personalization in Digital Marketing Strategy

September 11, 2023

Via: CMSWire

“Begin with the end in mind, with a vision and blueprint of the desired result,” as emphasized in the timeless wisdom of Stephen Covey’s “The 7 Habits of Highly Effective People,” has resonated with me for years. This principle holds […]


News

3 Crucial Tips for AI in Customer Experience

September 11, 2023

Via: CMSWire

Artificial intelligence (AI) isn’t sci fi like you see in the movies — not yet anyway, and it probably won’t be for a long time. But because so many futuristic, cyberminded depictions are out there about AI, it’s important to […]


Apps & Sites, Mobile Commerce

Threads Expands Keyword Search to More Regions

September 7, 2023

Via: Social Media Today

After launching keyword search on Threads with users in Australia and New Zealand last week, Meta’s now expanding the functionality to more markets, and in Spanish, with users in Argentina, India, Mexico, the U.K., and the U.S. set to be […]


E-payment & Security, Technology

Shopify integrates Buy with Prime feature

September 5, 2023

Via: Retail Dive

A partnership between Amazon and Shopify marks a change in relationship between the two companies. In April 2022, Amazon launched its Buy with Prime feature to allow members to shop on websites outside Amazon while still accessing Prime benefits like […]


Apps & Sites, Mobile Commerce

TikTok Provides an Update on Its EU Data Center Development and Independent Safety Verification

September 5, 2023

Via: Social Media Today

TikTok has shared an update on its efforts to facilitate more control and transparency over the way it handles the data of European users, in alignment with its commitments to E.U. authorities on its data practices. As part of “Project […]


E-payment & Security, Technology

Elavon, Ingenico team on new payments tool

August 30, 2023

Via: Payments Dive

Payments software business Elavon said it has teamed with French device-maker Ingenico to create a new Android-based handheld payments device for small businesses. The new device, which is called a “terminal,” is part of Elavon’s Talech suite of tools. It […]


Advertising & Marketing, Technology

How to Use AI in SEO to Strengthen On-Page Strategies, Part 1

August 29, 2023

Via: CMSWire

People have started to turn to AI tools as frequently as they do Google for search queries. Much of the online buzz focuses on content, a key component of SEO strategy. However, marketers are beginning to ask whether they can […]


Apps & Sites, Mobile Commerce

YouTube Launches New Education-Based Approach to Policy Violations

August 29, 2023

Via: Social Media Today

YouTube’s implementing a new approach to its policy enforcement actions, by launching training courses for creators that violate specific platform policies, as opposed to applying a strike to their channel. The new approach aims to help educate creators, as opposed […]


Analytics & Data

Microsoft’s Integration of Python in Excel Revolutionizes Data Analytics

August 28, 2023

Via: CMSWire

When it comes to spreadsheets, no software has outshone Microsoft’s Excel. Since its debut in 1987, Excel has reigned supreme as a workplace staple, maintaining its status as the king of spreadsheets. Microsoft has continually defended Excel’s crown, refreshing its […]


Technology, Website design and optimization

What Is User Experience (UX) Design?

August 28, 2023

Via: CMSWire

In the digital age, the way a product or service feels to users can make or break its success. At the heart of this sensation lies user experience design, often simply referred to as UX design. What Is User Experience […]


Advertising & Marketing, Technology

Why You Need to Understand Customer Behavior When Tackling CX Feedback

August 23, 2023

Via: CMSWire

Let’s say some significant portion of your customers are complaining about the length of the wait at a certain store. Your analysis of the VoC data suggests that the waiting time is the single most important factor resulting in customer […]