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Category: News


News

Target limits self-checkout to 10 items or fewer at most stores

March 18, 2024

Via: Retail Dive

A great experience can’t rely on self-checkout lanes or staffed registers alone. The changes Target is making to its self-checkout policy reflect the interlocking roles technology and people play in customer satisfaction. About two in five shoppers prefer self-checkout, and […]


News

eBay Buyers and Sellers Raise $162 Million for Charitable Causes in 2023

March 1, 2024

Via: EcommerceBytes

eBay buyers and sellers raised nearly $162 million in 2023 for nonprofits around the world through the eBay for Charity program. That’s nearly flat from 2022 when the program helped raise $163 million – which had been a 12% increase […]


News

TikTok’s Rights Stand-Off with Universal Music Could See More Tracks Pulled From the App

February 27, 2024

Via: Social Media Today

The fallout from TikTok’s failure to reach a new licensing agreement with Universal Music continues, with Universal now pushing to have all tracks on which its artists have even contributed pulled from the app. As reported by BBC, after TikTok […]


News

The Future of Customer Interactions: Harnessing RPA and IPA

February 26, 2024

Via: CMSWire

Robotic Process Automation (RPA) is a technology with the potential to redefine the way businesses interact with their customers, shaping the future of customer interactions. At its core, RPA provides unparalleled efficiency and accuracy, automating routine tasks to free up […]


News

Indonesian Government Proposes New Scheme to Force Digital Platforms to Pay For News Content

February 21, 2024

Via: Social Media Today

Every time this comes up it seems like a misinterpretation of web usage data, but money, and pressure from influential publishers, still clearly has a strong hold on political policy. This week, Indonesian President Joko Widodo has announced that he […]


News

EU Officials Launch Investigation into TikTok Over Potential DSA Violations

February 20, 2024

Via: Social Media Today

EU officials are wasting no time enacting their new powers under the Digital Services Act (DSA), with the European Commission announcing a new investigation into whether TikTok is currently in violation of DSA rules in relation to the protection of […]


News

Rumors of an eBay NFT Scaleback and C-Suite Departure

February 19, 2024

Via: Practical Ecommerce

This time last year, eBay was hiring to bolster its Web3 team to support its NFT marketplace in the UK called KnownOrigin, according to CoinDesk. One year later, KnownOrigin employees were part of eBay’s mass layoffs that saw a 9% […]


News

Meta forces Apple fees on advertisers

February 16, 2024

Via: Payments Dive

The changes to Menlo Park, California-based Meta’s pricing come after Apple updated its mobile app store guidelines in Oct. 2022. Cupertino, California-based Apple gave Meta over a year to comply with the rule change, according to a recent report from […]


News

TikTok Outlines Preparations for Upcoming Elections Across Europe

February 14, 2024

Via: Social Media Today

TikTok is preparing for the next wave of elections across Europe, with a new commitment to staffing local language election centers for each of the 27 individual EU member states, which will include dedicated, vetted local voting info in the […]


News

YouTube Announces 2024 Device Partner Summit in Seoul

February 12, 2024

Via: Social Media Today

YouTube has announced that it will be holding its third annual “YouTube Device Partner Summit” in Seoul, South Korea on April 23rd and 24th, where it’ll showcase its latest developments in maximizing viewer engagement, across various surfaces. The event will […]


News

Tech Myths and Facts: Vision Pro, Google Culture, Digital Ad Market Edition

February 7, 2024

Via: CMSWire

It’s a weird time for Big Tech. Technology companies are setting revenue and profitability records yet conducting deep rounds of layoffs as they try to figure out computing’s next act. AI and mixed reality have plenty of promise, but they’re […]


News

Snapchat Announces New Round of Layoffs, Affecting 500 Roles

February 5, 2024

Via: Social Media Today

Snap Inc. has announced a new round of layoffs, with the company set to cull 10% of its global workforce as it continues to rationalize costs, and re-focus the business. As reported by CNBC, Snap will cut around 500 roles […]


News

Snickers brings AR Super Bowl experience to forthcoming Apple Vision Pro

January 30, 2024

Via: Marketing Dive

Apple’s Vision Pro mixed-reality headset hasn’t yet arrived, but brands are already strategizing ways to plug into the hype. The long-anticipated Vision Pro headset became available for pre-order earlier this month and is expected to arrive on Feb. 2. For […]


News

Disney ties mood to messaging with contextual ads amid ad-tech roll-out

January 11, 2024

Via: Marketing Dive

Now in its fourth year, the Disney Tech & Data Showcase helps set the tone for what advertisers can expect from the media giant in advance of its upfront presentation later this year. This week’s presentation, made at the Consumer […]


News

Amazon makes key hire to lead Prime Video’s advertising expansion

January 5, 2024

Via: Marketing Dive

Amazon has snapped up a media veteran with established know-how in designing an ad business for the streaming age. Helfand played an important role in building out Hulu’s offerings, later translating that experience to other corners of Disney’s empire like […]


News

Have You Been Approached by an eBay Growth Advisor?

January 2, 2024

Via: EcommerceBytes

The eBay for Business podcast hosted one of the company’s Growth Advisors in its January 2nd New Years episode to discuss how he helps sellers grow their business. Some of the advice he shared with the podcast hosts was for […]


News

CMSWire’s Top 10 Ecommerce Articles of 2023

December 26, 2023

Via: CMSWire

This year has brought about many changes and challenges for ecommerce. This collection of CMSWire’s top articles takes you through the latest shifts and trends, from the rise of AI in leveling the playing field to the evolving conflicts at […]


News

Is It Time to Make CX and EX ‘One Experience’?

November 21, 2023

Via: CMSWire

April Ho-Nishimura, global head of employee and customer experience at onsemi, a NASDAQ100 semiconductor powerhouse, lives and breathes CX and EX. No, she really does. Just look at her title. We’ve heard about the importance of the intersection of customer […]


News

Amazon partners with Meta and Snap in push to expand in-app shopping

November 15, 2023

Via: Business of Apps

Amazon appears to be bolstering its in-app shopping partnership. In two separate news pieces emerging over the past week, the eCommerce giant has struck a deal with both Meta and Snap to feature in-app shopping capabilities. We’ll take a closer […]


News

Walmart tests more AI, AR shopping tools

October 10, 2023

Via: Retail Dive

In addition to the numerous other tech features, Walmart said it is developing virtual commerce, meaning shoppers can buy physical items within a virtual environment. The retailer has tested its capability within the online game House Flip, but it aims […]