Advertising & Marketing, Technology
January 3, 2023
Via: CMSWireThe AI-driven ChatGPT chatbot has been causing leaders across industries to take notice of what many believe to be the most humanlike AI chat interface developed to date. With a chatbot that is capable of producing content and conversations that […]
July 25, 2022
Via: CMSWireAutomated sentiment analysis can provide actionable insights to brands, allowing them to better understand how customers feel when they encounter pain points along the customer journey or when they have positive, emotionally satisfying experiences. How are brands today using sentiment […]
February 17, 2022
Via: CMSWireElastic, the Mountain View, Calif.-based company behind Elasticsearch, has announced the general availability of Elastic 8.0. The latest version of the platform includes enhancements across the Elastic Search Platform and its Enterprise Search, Observability and Security solutions. Updates include native […]
Advertising & Marketing, Technology
May 28, 2021
Via: CMSWireArtificial intelligence (AI) is fast becoming as fundamental to customer experience (CX) as CX has become to the business. According to IDC, the global AI market is poised to break the $500 billion mark by 2024. AI is surging as […]
June 1, 2023
May 12, 2023