Tag: CXM platform

Platforms, Technology

Boomtown Launches New End-to-End CXM Platform

June 8, 2021

Via: CMSWire

Boomtown, a customer experience management company, has launched their new CXM platform, CXMEngine. CXMEngine connects CRM systems, enabling enterprises to orchestrate customer journeys across existing systems. According to Forrester’s predictions, digital customer service interactions will increase by 40% in 2021. […]