Tag: CX strategic plan

Advertising & Marketing, Technology

8 Tips to Build a Winning Customer Experience Strategy

December 1, 2021

Via: CMSWire

Customer experience is critical to business success. CX drives over two-thirds of customer loyalty, outperforming brand and price combined. Delivering an easy and convenient interaction experience creates a good impression, but not one that lasts, according to Gartner in a […]