Tag: Amazon

July 16, 2024

Amazon has rolled out Rufus to all of its U.S. shoppers after introducing the tool in February. While debuting Rufus during a call with analysts, Amazon CEO Andy Jassy said the tool marked “a significant customer experience improvement for discovery.” “While […]

June 18, 2024

Cookie deprecation is still a work in progress, but Amazon is pushing ahead with its advances in creating an ad-targeting solution that does not rely on the types of third-party identifiers that have served as a bedrock for much of […]

June 10, 2024

Function of Beauty, founded in 2015 by Hien Nguyen Kaplan, Joshua Maciejewski and Zahir Dossa, has been expanding from its DTC website to other retail outlets the past couple of years. It launched hair styling products exclusively at Target in January 2023, which were […]

June 5, 2024

Amazon updated the Feedback Manager tool in Seller Central, explaining that sellers can now see their seller-fulfilled customer service performance across three critical insights: contacts, response time, and buyer sentiment. “These updates can help you identify opportunities for customer service […]

May 23, 2024

Amazon’s fulfillment network got some attention this week after GlobeSt reported the company had signed at least 6 new leases in the first five months of the year, equal to the space it had signed leases for in all of […]

May 21, 2024

Walmart’s same-day and next-day volume over the past year compares favorably to a key competitor’s recent results. Amazon said it delivered more than 4 billion U.S. units either the same day or next day in 2023. The competitors took two different approaches […]

May 10, 2024

Amazon’s EV truck deployment at the San Pedro Bay ports expands its efforts to reduce its carbon footprint as California prepares to require fleets to shift to zero-emissions vehicles in the coming years. The trucks will join the 35 heavy-duty […]

May 1, 2024

Retail is increasingly looking like a side gig for Amazon, supported by its more lucrative services. Amazon’s non-retail operations in advertising, subscriptions and third-party services, along with AWS, generated $82.1 billion in net sales in the first quarter, far surpassing […]

April 29, 2024

The head of Amazon Stores Worldwide went on camera to deliver good news about Prime order delivery speed and selection. In a blog post, Doug Herrington said Amazon sent over 2 billion items in Q1 (the first three months of […]

April 4, 2024

Amazon updated two policies on dietary supplements and emission tuners within the past week. On April 2, 2024, it announced that, effective April 2, 2024, dietary supplement products need to be verified through a third-party Testing, Inspection, and Certification (TIC) […]

March 29, 2024

Clinique has over the years leaned into experiential retail with the opening of pop-ups and shop-in-shops within department stores. The move to Amazon is the brand’s latest iteration of expanding its base while staying on target with its strategy to […]

January 30, 2024

Last June, on a whim, I canceled Amazon Prime. I’d seen the FTC’s lawsuit claiming the company “sabotaged” people’s attempts to disenroll and thought it might be worth experiencing firsthand. Within a few clicks, I was out. Life Without Prime […]

January 16, 2024

Amazon continues to embed AI into its marketplace, both to help sellers list faster and to give buyers useful, more digestible information. The latest feature is an artificial intelligence tool that can answer shoppers’ questions about a product, a company […]

January 5, 2024

Amazon has snapped up a media veteran with established know-how in designing an ad business for the streaming age. Helfand played an important role in building out Hulu’s offerings, later translating that experience to other corners of Disney’s empire like […]

December 26, 2023

This year has brought about many changes and challenges for ecommerce. This collection of CMSWire’s top articles takes you through the latest shifts and trends, from the rise of AI in leveling the playing field to the evolving conflicts at […]

December 8, 2023

Amazon is raising fees for fulfilling sellers’ off-Amazon orders, called Multi-Channel Fulfillment (MCF), and it is also modifying its size tiers. Current rates can be found on this page, and the new rates will take effect on February 5, 2024. […]

December 1, 2023

The stakes in the generative AI poker game continue to rise, with Amazon’s latest contribution being Q, a generative AI assistant tailored for business operations. AWS CEO Adam Selipsky introduced Q at the annual Amazon conference re:Invent. The Details on […]

November 30, 2023

Amazon’s palm recognition and payment capability, introduced in late 2020, is currently in operation at hundreds of retail locations in the U.S., including Whole Foods Market and Panera Bread locations. The tech giant is also positioning Amazon One as a […]

November 15, 2023

Amazon appears to be bolstering its in-app shopping partnership. In two separate news pieces emerging over the past week, the eCommerce giant has struck a deal with both Meta and Snap to feature in-app shopping capabilities. We’ll take a closer […]

October 27, 2023

UnBoxed typically brings a deluge of news around Amazon Ads, and this year is no different. Announcements trickling out of the 2023 show see the e-commerce giant jumping on trends related to generative AI and data clean rooms, while also […]