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Why is social media listening is important in financial services?

Why is social media listening is important in financial services?

January 8, 2018

3 examples demonstrating the benefits of social listening for financial services

In a decade, social media has gone from somewhere we share photos of our cat, rant about politics, get passionate about sport, and learn how to use eyeliner – to a vital part of a company’s marketing strategy (although there are still a lot of cats).

While most industries jumped on board, according to Marketo, the Financial Services Industry (FSI) is still falling short.

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