Steph Locke, CEO of Nightingale HQ, has 11 interviews scheduled for the next day in her Outlook account. A message arrives: does she need to book some time for herself as well? Well, actually she does, but Locke knows that is not going to happen. So she tells the messenger not to bother with it.
Locke uses Outlook and this particular feature is part of Microsoft Insights — and an example of how artificial intelligence (AI) has crept into our email usage. It also suggests how AI is poised to go even deeper into email as various research initiatives get underway.
