If you are doing paid search, paid social or SEO, and are not optimizing your conversions, you might be leaving money on the table.
Here is a true story shared by Momoko Price, partner at Kantan Designs: a company was investing thousands of dollars a month into PPC campaigns but wasn’t optimizing or even tracking on-site conversions. The AdWords department was focusing on getting clicks without any insight into whether or not they were getting leads. Back-of-the-napkin calculations showed that the average cost per acquisition (CPA) was $1,100. The estimated customer lifetime value was $1200. You can do the math.
