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Tag: IVR

Platforms, Technology

4 Tips for Successful Voicebot Personalization

June 6, 2022

Via: CMSWire

For a medium that is as unsparing and spartan in its interactional capabilities as the voicebot, the difference between delight — yes, voicebots can delight you, even those of the telephony IVR stripe — and dismay almost always hinges on […]