November 20, 2020
Via: CMSWireIf you’re a marketer (or a marketing technology vendor) banking on personalization strategies for acquiring new customers and retaining existing customers, recent numbers and research findings can be scary: 80% of marketers will abandon personalization by 2025 because of lack […]
November 22, 2016
Via: CMSWireThe best way to understand digital customer experience is to measure the effort people need to make to complete their top tasks. Not being able to complete your task is the ultimate failure when it comes to customer experience. However, […]
January 10, 2023
January 10, 2023
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January 17, 2023
January 17, 2023
January 12, 2023
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