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Tag: digital transformation


News

OSF Digital Acquires Oegen, Sprinklr Teams With Salesforce on CXM and CRM, More News

November 10, 2022

Via: CMSWire

OSF Digital, a provider of digital transformation service and a Salesforce partner offering consultancy, configuration, design and development, has announced the acquisition of Oegen, a U.K.-based Salesforce consulting firm. Company officials said the acquisition will allow the expansion of a […]


Analytics & Data

Data Integration Is a Crucial Part of Your Digital Transformation

September 7, 2022

Via: CMSWire

Turning insights into actionable strategies is always challenging, and not even the best-prepared organizations are immune from roadblocks. Even when organizations strategically collect only the right data and avoid data overload, they can still encounter problems in the analysis stage. […]


Analytics & Data

A Look Back at Gartner’s Data and Analytics Summit 2022

August 31, 2022

Via: CMSWire

After spending three days at the Gartner Data & Analytics Summit in Orlando, Fla., it’s time to share the highlights of the conference. It was a packed house, with 5,400 attendees and this journalist’s first return to a live event […]


Analytics & Data

Do Your Customers Trust You on AI, Data Collection and Customer Experience?

May 13, 2022

Via: CMSWire

Do your customers trust you? Do they trust what you are doing with your personal data? Do they trust you to fulfill promises in sales pitches, advertisements and general brand messaging? Do they trust you to effectively and ethically implement […]


Advertising & Marketing, Technology

Top trends that will shape media strategy in 2022

January 20, 2022

Via: Marketing Dive

As we say goodbye to 2021, new trends are taking shape to inform media strategy in the new year, poised to influence everything from audiences to investments and technology platforms. With consumer buying, economics and technology evolving, here are the […]


Analytics & Data

The Link Between Digital Transformation and Customer Experience

September 14, 2021

Via: CMSWire

Companies have many reasons for prioritizing digital transformation initiatives. While operational efficiency and streamlining of processes are clear benefits, improving the customer experience is the most outward facing and even internally visible because of things like customer complaints, lackluster sales […]


Advertising & Marketing, Technology

What Is Customer Loyalty and Retention (And 3 Tips for Improvement)

September 7, 2021

Via: CMSWire

Although the terms “customer loyalty” and “customer retention” are often used interchangeably, they actually refer to two different things. Customer loyalty refers to customers who have decided to continue to do business with a brand as a preference over that […]


E-payment & Security, Technology

PayPal Accelerating Digital Transformation Through Google Cloud and SAP HANA

May 18, 2021

Via: CMSWire

Google Cloud and PayPal have announced they are expanding their relationship to further accelerate PayPal’s digital transformation and evolving customer needs. Under this partnership, Google Cloud will provide both infrastructure and analytics capabilities to support PayPal’s growth, in an effort […]


Advertising & Marketing, Technology

Financial Services digital transformation for marketing leaders

March 26, 2021

Via: Smart Insights

Of course, challenges relating to digital transformation are not unique to the financial sector. As in many industries, COVID-19 was another resounding wake-up call for the financial industry in terms of digitalization. In this blog, I will be making my […]


Advertising & Marketing, Technology

Generation C and the Need for Design Thinking

March 17, 2021

Via: Brian Solis

In today’s fast-paced marketplace, shorter product life cycles, extreme competition, extensive unpredictability and demanding customers are among the factors compelling companies everywhere to become highly responsive to change. Because change is the new normal and business reality regardless of which […]


Advertising & Marketing, Technology

Fools Rush In: Think Through Digital Transformation Strategy in 2021

January 4, 2021

Via: CMSWire

A number of digital transformation trends have become established as we enter the new year. It is clear, for example, that many people will continue to work from home for the foreseeable future, and that a large portion of them […]


News

CMSWire’s Top 10 Digital Transformation Articles of 2020

December 30, 2020

Via: CMSWire

There’s been an interesting shift in digital transformation and how enterprises are developing strategies over the past year. Like all other areas of technology, COVID-19 and its impact over the past 12 months has profoundly changed the way enterprise leaders […]


Advertising & Marketing, News, Technology

The AI Marketer

June 4, 2020

Via: CMSWire

When you think of a corporate hero, artificial intelligence (AI) probably isn’t the first knight in shining armor you think of. Yet, AI’s ability to simplify tasks traditionally handled by a human has made it a predominant component of corporations’ […]


Advertising & Marketing, News, Technology

Digital marketing strategy and planning template

May 20, 2020

Via: Smart Insights

We all know the old saying “if you fail to plan, you are planning to fail”, but when it comes to digital marketing, this really is the case. It has never been more important than it is now to create […]


Advertising & Marketing, Technology

B2B Digital Marketplaces: Paving The Way Forward In Procurement And Sourcing

May 19, 2020

Via: DigitalistMag

Growing a recognizable brand while remaining cost-efficient are two key imperatives for businesses as they continue to transform their organizations digitally. Procuring software through digital channels and online solutions is increasingly popular as a way to keep pace with these […]


Advertising & Marketing, Mobile Commerce, Mobile Marketing, Technology

Integrating events and social media to generate business

March 2, 2020

Via: Smart Insights

In this digital era we live in, the integration of live events and social media has proven to be a marketing strategy with high ROI The events industry generates $ 1.5 trillion annually around the globe. In this digital era […]


News

Why Culture Change Is Essential for Digital Transformation

February 21, 2020

Via: CMSWire

Shortcomings in organizational culture are one of the main impediments to company success in the digital age, according to a recent McKinsey survey of global executives. The survey highlighted three digital-culture deficiencies: functional and departmental silos, a fear of taking […]


News

The Secret Behind A Successful Journey Toward The Intelligent Enterprise

February 17, 2020

Via: DigitalistMag

The way the world has evolved over the past decade is nothing short of remarkable, much of which we can contribute to digitalization. Brands and their consumers are engaged in a digital marketplace that is personal, responsive, and collaborative. This […]


News

Digital Transformation: Why Now?

February 13, 2020

Via: CMSWire

It’s hard to avoid the phrase “digital transformation” in technology articles these days. The thing is we’ve been in the digital age for at least 40 years. Companies have been transforming with the use of digital technology for a long […]


News

How CIOs Can Manage Digital Transformation

February 10, 2020

Via: CMSWire

Digital transformation comes up frequently in the conversations I have with CIOs. And what I’ve heard, time and again, is that they need to resolve the challenges associated with managing people and processes before digital transformation can ever succeed. However, once […]