Tag: digital interactions

Platforms, Technology

Genesys Launches New Customer Engagement Platform

June 24, 2021

Via: CMSWire

Genesys, a company that specializes in customer experience orchestration, has shared news about their new platform, Genesys DX, a predictive engagement digital customer engagement platform. Genesys DX makes use of the company’s CX proficiency and Genesys AI, a predictive engagement […]