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Tag: digital customer

Digital Customer Service Is Becoming A Fully Realized Marketing Channel

Advertising & Marketing, Technology

Digital Customer Service Is Becoming A Fully Realized Marketing Channel

February 10, 2016

Via: itCurated

Traditionally, customer service has been reactive. You have a question/problem about the product you might buy or have already bought. You walk into a physical store, present your need, get a response to that inquiry or exchange, and leave. But […]