Advertising & Marketing, Technology
August 23, 2023
Via: CMSWireLet’s say some significant portion of your customers are complaining about the length of the wait at a certain store. Your analysis of the VoC data suggests that the waiting time is the single most important factor resulting in customer […]
Advertising & Marketing, Technology
August 3, 2022
Via: CMSWireMartech promises the moon on a stick: Every customer behavior neatly converted into a metric and tracked, data rapidly analyzed and packaged into a story, conversions tested and optimized. They tell you that you’ll be able to target, in an […]
February 24, 2016
Via: itCuratedIt’s no secret that social media can shape consumer behavior. After all, nearly half of Americans (47%) say Facebook has the greatest impact on purchase behavior (compared to 24% in 2011). And 50% of all Americans have a Facebook account. […]
April 12, 2024
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March 12, 2024
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