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Tag: COVID-19


Editorial

Why Online Sales Could Decrease in The Following Months

September 28, 2022

Via: Natalie Dunn

There is no question about the fact that the COVID-19 pandemic and more recent problems—like inflation and the ongoing conflict in Ukraine—are still taking their toll on various industries around the world, including e-commerce. The global healthcare crisis reshaped shopping […]


News

US online retail sales to reach $1.6 trillion by 2027: report

August 8, 2022

Via: Retail Dive

While the COVID-19 pandemic drove the rapid rise of e-commerce in 2020, some of the retail growth shifted from online to offline in 2021, Forrester noted. Brick-and-mortar retail sales rose 14% in 2021 compared to 2020, according to the report. […]


Advertising & Marketing, Technology

What Are Intelligent Virtual Agents (IVAs)?

April 12, 2022

Via: CMSWire

Finnish telecommunications company Elisa recently replaced its functional chatbot — which answered customers’ routine questions — with an intelligent virtual agent (IVA) called Annika. Executives at the organization expect this sophisticated new robot to engage callers with more empathy and […]


Advertising & Marketing, Technology

6 Email Marketing Mistakes to Avoid in 2022

March 14, 2022

Via: CMSWire

Email marketing is one of the most personal forms of digital marketing. In the wise words of Henry Ebarb, CEO and co-founder of Eightfold, “Getting access to someone’s contact information is about as close of a touch point as you […]


Editorial

E-commerce sales growth slows down. What’s next?

January 6, 2022

Via: Natalie Dunn

Almost two years have passed since the beginning of the COVID-19 pandemic that reshaped life as we know it and disrupted numerous industries. Although vaccines and treatments are now widely available in most countries, new variants of the virus continue […]


Apps & Sites, Mobile Commerce

TikTok brings viral videos to TVs in gyms, restaurants through OOH deal

January 6, 2022

Via: Marketing Dive

TikTok is taking a bigger crack at the OOH market through a deal with Atmosphere, whose streaming platform supplies curated content to TV screens in commercial spaces like waiting rooms, gyms and restaurants. Despite the COVID-19 pandemic continuing to impact […]


Editorial

The Rise of E-commerce Sales since 2020

December 15, 2021

Via: Abby Hallett

The pandemic has caused major drops in the figures of retail shopping, predominantly due to the closure of thousands of shops, many of which have never opened again due to bankruptcy. However, this does not mean that people have started […]


Advertising & Marketing, Technology

What Will 2022 Bring for Marketing Ops?

December 2, 2021

Via: CMSWire

Planning for 2022 is just as complicated, if not more complicated than it was for 2021 when the trajectory of COVID-19 remained unknown. Over the last month, we’ve been doing a lot of 2022 planning at my company. Budget planning, […]


B2B

B2B News for Tuesday, November 30, 2021: Make Investment Decisions According to Your Circadian Rhythm, Dreary Business Outlook, Clean Tech Startup Conference

November 30, 2021

Via: B2B News Network

The press releases for mergers and acquisitions today are all about regulatory investigations. The same company is investigating all of them. The tech news is all about lab grown diamond innovations, implantable drug delivery mechanisms, and so many new crypto […]


Editorial

Alibaba Rivals Amazon in Europe

November 30, 2021

Via: Natalie Dunn

E-commerce retailers have been known to struggle for better positions in new markets, but Amazon is usually among the winners. The American multinational technology company is not only one of the best known retailers in the world, but it was […]


Editorial

What Sort of Changes Is the World of Ecommerce Experiencing?

October 29, 2021

Via: Neal Mitchell

It has become evident to the world that the e-commerce industry is growing exponentially. Companies, big and small, are closing down their stores and dedicating all their resources to online shopping. Some companies have decided to walk a different path […]


B2B

How the Pandemic Has Made It Harder to Close B2B Deals

September 1, 2021

Via: MarketingProfs

The report was based on data from a survey of more than 400 B2B sales professionals (practitioners, managers, and executives) from around the world. Some 46% of respondents say it has been more difficult to close deals since the pandemic […]


Editorial

The Rise of E-commerce in the Time of COVID-19

July 30, 2021

Via: Natalie Dunn

The COVID-19 pandemic has impacted not only daily routines, jobs, and the way we spend our free time, but also multiple industries across the world. From healthcare to IT, businesses in most countries have started to experience the ever-growing need […]


E-payment & Security, Technology

Consumers adapt to “omnichannel” payments, survey finds

June 23, 2021

Via: Payments Dive

The COVID-19 pandemic has shifted consumers’ spending and payments pattern, taking transactions to a digital landscape that includes digital wallets, BNPL and social media commerce, according to the recent research published by digital payments company PayPal and the e-commerce platform […]


Analytics & Data

What’s Top of Mind for Chief Data Officers in 2021?

May 11, 2021

Via: CMSWire

Organizational data leaders have their share of challenges as their businesses navigate out of a challenging last 15 months. Refining data lakes. The urge to move fast. Investing energies into an “offensive” or a “defensive” mindset when it comes to […]


B2B

Checklist for a Post-pandemic B2B Surge

May 10, 2021

Via: Practical Ecommerce

Many B2B businesses are already experiencing a post-pandemic surge. Certainly the revenue growth is welcome, but it can bring challenges as well. Here is a checklist to prepare for pent-up demand. B2B Checklist Communicate out-of-stocks. Supply chains have not stabilized. […]


Advertising & Marketing, Technology

How to Use CX as a Competitive Advantage During Retail Disruption

April 8, 2021

Via: CMSWire

All aspects of retail are being disrupted today. The industry is seeing dramatic gains or losses across channels and, ultimately, brands. Digital has become the epicenter of activity and the disruption is leading to an unprecedented opportunity to use customer […]


B2B, News

Colocation Sell-Offs, Procurement Platform Partnerships and a New Rosie the Riveter for the She-cession

March 31, 2021

Via: B2B News Network

We’ve got news from the data centre, more from procurement platforms and some from the world of feminist business. The Toronto-based Aptum is changing. The company is selling its Canadian colocation business to eStruxture. “We are excited to complete the […]


Analytics & Data

Everything you need to know about audience targeting without relying on third-party cookies

March 10, 2021

Via: Searchenginewatch

Following the passage of landmark consumer privacy laws, Google officially announced its intention to phase out third-party cookies on Chrome browsers by next year. This is certainly a victory for the conscious consumer wary of selling data to advertisers, but […]


B2B, E-payment & Security, Technology

PayPal CFO: Pandemic has created ‘inflection point’ for digital payments

March 5, 2021

Via: Payments Dive

PayPal has been one of the few benefactors of the COVID-19 landscape, as consumers were forced to pivot from in-person contact and conduct most transactions virtually. But the company isn’t lowering its expectations as the end of the pandemic grows […]