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Tag: COVID-19 crisis


Editorial

The Rise of E-commerce in the Time of COVID-19

July 30, 2021

Via: Natalie Dunn

The COVID-19 pandemic has impacted not only daily routines, jobs, and the way we spend our free time, but also multiple industries across the world. From healthcare to IT, businesses in most countries have started to experience the ever-growing need […]


Advertising & Marketing, Technology

Bringing the ‘Customer’ Back Into Customer Experience

April 1, 2021

Via: CMSWire

The importance of happy customers cannot be overestimated. Harvard Business Review has noted that companies who achieve industry leading NPS scores for several years in a row grow revenue 2.5 times faster than their peers and deliver two to five […]