Tag: Conversational Marketing

Advertising & Marketing, Technology

2021 Digital marketing predictions for small businesses

January 18, 2021

Via: Searchenginewatch

In 2020, small businesses were forced to be nimble to grow and survive. As a result, more small businesses accelerated their digital transformation efforts to quickly and effectively reach customers online. Through all of the turmoil, key marketing trends emerged […]

Advertising & Marketing, Technology

Conversational Marketing: How to Go Beyond Chatbots

February 10, 2020

Via: CMSWire

Artificially intelligent (AI)-driven chatbots are an exciting emerging channel, but in 2020, conversational marketing doesn’t just mean chatbots. In fact, according to data from Business2Community, 79% of consumers are willing to use messaging apps to get customer service. That means […]