Tag: conversational commerce


The Best Way for Ecommerce Businesses to Integrate Conversational Commerce

June 30, 2016

Via: itCurated

It’s hard to talk about “conversational commerce”—a concept coined by Uber’s Chris Messina to describe the future of messaging apps—without mentioning chatbots. Chatbots are essentially programs pretending to be people that you can interact with through text or even voice. […]