Tag: communication channels


5 Practices That Will Improve Your Ecommerce Customer Service

April 30, 2021

Via: Diana Beverly Ross

Customer service is often considered the backbone of an ecommerce business, and it’s no surprise. With growing buyer expectations, customer service is crucial now more than ever for a business to remain competitive in the ecommerce marketplace. There were 263 […]

Advertising & Marketing

How Shoppers Want to Communicate with Brands Away from PCs

November 17, 2015

Via: itCurated

Mobile phones, and especially smartphones, have made doing just about anything on the go easy. So it stands to reason that mobile phones would be the main way consumers would communicate with brands when they weren’t sitting in front of […]