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Tag: Automated Customer Engagement

Advertising & Marketing, Technology

AI, Chatbots and Designing the Next Generation of Automated Customer Engagement

March 21, 2018

Via: Brian Solis

No matter how much sweetness or spin you add to it, early incarnations of AI-powered chatbots are the call centers of this generation. They’re cool. They’re scalable. They’re relatively inexpensive compared to human agents. Yes, chatbots scale engagement through new, […]

Tag: Automated Customer Engagement

AI, Chatbots and Designing the Next Generation of Automated Customer Engagement

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Tag: Automated Customer Engagement

AI, Chatbots and Designing the Next Generation of Automated Customer Engagement

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Latest Publications

X Previews New Elements Coming to Communities as it Looks to Drive More Niche Engagement

Maximizing ROI in B2B Marketing: Proven Strategies

Pinterest focuses on possibility in new global ad push