Lowe’s has transformed its supply chain to better insulate itself from upstream logistics challenges and more effectively fulfill increased e-commerce demand. The transition to a market delivery model “is a centerpiece” in that plan, positioning it for profitable growth in big and bulky product categories like grills and riding lawn mowers, according to Ellison.
“This also improves the customer experience through expanded fulfillment options and a seamless omnichannel shopping experience powered by technology,” Ellison said.