The world is experiencing supply chain shortages across multiple industries, largely caused by logistical interruptions due to the shutdowns caused by the pandemic. Employees in countries that were most heavily hit were unable to work, factories were without the supplies they needed to make products, and now that they are back in production, cargo ships are unable to unload, and to top it all off, there are fewer truck drivers available to move the merchandise that does manage to be unloaded. Are these supply chain shortages now damaging your brand’s customer experience?
