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The art of B2B fulfillment and how to improve customer loyalty

July 29, 2019

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Usually when you read about fulfillment, the discussion is focused on some logistical or technical aspect of delivering goods to customers. Of course, there are many operational tasks and backend processes that all must harmonize in order to make it happen. You will find a plethora of information available, ranging from the basics like reducing freight costs to sophisticated robotic picking systems. It can be daunting to figure out which elements are best for your business.

I am going to challenge you to take a step back and consider fulfillment from a different perspective.

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