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From Web Pages to Journeys: How to Prioritize Customer Pathways

June 26, 2017

Via: CMSWire
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Gartner predicts 30 percent of web browsing sessions will be done without a screen by 20201.

I’d be surprised if it takes that long.

Your customers are on the move — consuming digital content, information and experiences in ways few could have predicted. Every brand and enterprise needs to move just as fast to keep up with them. For example, millions of people use Amazon Echo to interact via voice with information, data, commerce, music and more — no screen involved. Is your brand there?

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