While nearly 20 percent of users reported some sort of malfunction within the first 3 years after purchase, most claiming a serious system issue, Apple saw a 10 percent failure rate for its laptops over the same time period. Specifically, MacBook Air had a 7 percent breakdown rate, while MacBook Pro sat at 9 percent.
On an annual basis, Apple’s MacBook line suffers a collective failure rate of about 3 to 4 percent, which according to ZDNet is much lower than devices running Windows.
