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Category: Reviews


Reviews

What Is A Great Customer Experience?

January 22, 2020

Via: DigitalistMag

Two weeks before the start of basketball season, my son went online to buy a pair of customized sneakers. He selected his team color, put his number on the side, and added the important “C” for captain. He had everything […]


Reviews

Why Marketers Should Be Leaders With Customer Data Privacy

January 15, 2020

Via: CMSWire

By now, marketers don’t need any convincing that consumers care about privacy. The proof is in the numbers. A 2019 Factual survey found 53% of Gen Z and 51% of millennials were either “somewhat” or “very” concerned about data privacy. […]


Reviews

Is Experience Management Exclusive To Consumers?

December 23, 2019

Via: DigitalistMag

We live a world shaped by experiences. Our experiences with the things we buy and consume determine the actions we take and the products we use. Consciously or otherwise, we share our experiences with our friends, colleagues, and families. This […]


Reviews

5 Information Management Trends for 2020

December 18, 2019

Via: CMSWire

It’s that time of year again: a chill in the air, Starbucks holiday cups, Christmas music emanating ceaselessly from every speaker in every store, lines and crowds everywhere, and, yes, 2020 trends and prediction blogs from talking heads across the […]


Reviews

Is It Time To Rethink Your Supplier Relationships?

December 17, 2019

Via: DigitalistMag

No matter what product you produce or service you sell, you rely heavily on your suppliers to provide the raw or indirect materials and services so you can go to market on time and on budget. But when you look […]


Reviews

The Ever-Changing Face of E-Commerce: 1995-2020

December 12, 2019

Via: Ecommerce Times

If anything is certain, it’s that e-commerce doesn’t look the same today as it did in 1995. A company called “eBay” burst onto the scene that year, and Jeff Bezos shipped Amazon’s first book order. That unleashed a flood of […]


Reviews, Tech News

Overcoming The Buzzword Bias By Making Innovation A Reality

November 20, 2019

Via: DigitalistMag

Innovation. The digital age. Design thinking. Co-creation. If you’re working in software or in an organization that is making or contemplating the shift towards digitization, you’ve heard these words. Are they buzzwords? They are certainly used as such. And in […]


Reviews

Four steps to create an engagement-based conversion channel

November 15, 2019

Via: Searchenginewatch.com

Advancing technology and increasing web literacy are turning a “linear” customer journey into an increasingly fragmented one. Here are four steps to creating an engagement-based conversion funnel to overcome this growing marketing challenge. The web is changing fast creating new […]


Reviews

Why You Need to Combine Digital Transformation and Customer Experience

November 12, 2019

Via: CMSWire

Reimagining customer experience (CX) to meet the changing needs of that demanding audience is a primary driver for today’s organizations to embark on digital transformation (DT) projects. However, it’s crucial to the success of CX and DT endeavors that your […]


Reviews

5 ways to build better ecommerce customer relationships

November 8, 2019

Via: Get Elastic

Even though the ecommerce growth rate isn’t spiking like it was half a decade ago, it is still steadily growing year-over-year. Competition is fierce and everyone is scrambling to gain reach and increase revenue. Still, those brands that can develop […]