Every year seems to have its business trends. Last year it was digital transformation. Before that, big data. This year, it’s artificial intelligence (AI).
For small businesses, it can be hard to distinguish hype from reality.
It can also be difficult to embrace AI with the same fervor as large companies because AI talent is scarce and expensive.
In this case, small and medium-size businesses (SMBs) are once again trying to keep up with a potentially game-changing technology that might be out of their price range.
