Instagram’s added a new info page for businesses looking to maximize their DM connection process, which includes a range of tips and pointers on how to make best use of direct chats to stay in touch with your audience.
The overview includes some broad notes on how DMs can be of value to brands in building community, and where you can look to connect.
There are also case studies, links to key Help section explainers, and notes on the fundamentals of IG DMs.
