AI, Chatbots and Designing the Next Generation of Automated Customer Engagement

March 21, 2018

No matter how much sweetness or spin you add to it, early incarnations of AI-powered chatbots are the call centers of this generation. They’re cool. They’re scalable. They’re relatively inexpensive compared to human agents. Yes, chatbots scale engagement through new, […]

WWDC 2018: Apple, Siri and the future of mobile voice automation in iOS 12

March 15, 2018

Category: Tech News

According to an emerging media narrative, Apple fumbled its lead in voice assistants with Siri, and has been relegated into a distant third behind the new leaders in talking to cloud-connected microphones: Amazon’s Alexa-powered WiFi mics and its ecosystem of […]

Best-in-Class Supply Chains Maximize Upstream Visibility

March 7, 2018

Visibility is a hot topic in supply chain circles today, and depending on the audience, some readers might immediately think of customer visibility or planning visibility. However, visibility into supply execution would serve many organizations better in the long run, […]

Technology, Website analytics

How to Use Ecommerce Analytics for Better Conversions

March 19, 2018

Via: Smart Insights

One of the most accurate methods to help you do this is by digging deeply into your store’s analytics. Analytics can help you find out what on your web pages isn’t working, or can still be improved further. Unfortunately, the […]

Technology, Website design and optimization

12 SEO tips for large ecommerce websites

March 19, 2018


Approaching SEO for large ecommerce sites can be overwhelming. With more pages than you can even get your head around and issues like product variants, complex filtering systems and expired products, SEO for ecommerce sites requires a different kind of […]

Technology, Website design and optimization

6 common international SEO fails and how to avoid them

March 16, 2018


If you already run an international website or have international expansion on your road map, there are several common SEO issues which can hold back your success. In this article we’ll look at six international SEO mistakes that you could […]